Vendor Onboarding & Clarity Call

Cancellation Policy

Booking Policy This 15-minute session is reserved for active vendors who require assistance with onboarding or platform navigation. To ensure this time is productive and focused, please review the following guidelines before booking: Preparation Required Vendors must: Complete as much of their setup as possible prior to the session. Review available onboarding materials and platform instructions. Prepare specific questions in advance. Please indicate in your booking form: Whether you are a Product Brand or Service Brand. Where you stopped in the setup process. The specific issue or question you need clarity on. Sessions are most effective when questions are clearly defined. Scope of Session This consultation is limited to: Vendor dashboard navigation Listing setup guidance Platform-related clarification Technical onboarding support This session does not include: Brand strategy Marketing consulting Business development advising Extended training beyond the 15-minute timeframe Time Limit Sessions are strictly 15 minutes. To steward time well: Arrive on time. Be prepared with focused questions. Additional support may require a follow-up booking. Booking Policy Initial consultations are by appointment only and must be scheduled at least 24 hours in advance. A confirmation email will be sent upon successful booking, including the meeting link and details. Cancellation Policy Cancellations must be made at least 24 hours prior to the scheduled consultation. Late cancellations (less than 24 hours) may result in a forfeited consultation slot or limited rescheduling opportunities. To cancel, use the link provided in your confirmation email or contact us directly. Rescheduling Policy Rescheduling is allowed up to 24 hours before your appointment, subject to availability. Multiple rescheduling requests may result in lower scheduling priority. No-Show Policy If you do not attend your scheduled consultation and have not canceled in advance, you may lose eligibility for future consultations or be placed on a lower priority list. Session Guidelines Arrive prepared with your questions and a clear idea of where you are in the setup process. Sessions are intended for platform onboarding and technical support only. Follow-up consultations may be scheduled if additional support is required.

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